1. Go to https://byo.com/login
2. Click on the “Lost Password?” link (see screenshot)
3. Enter your email Please be sure to use the exact email used to create your account (check the email from us: that’s the email your account is under).
4. Click “Get New Password”
5. Follow the instructions in the email
6. If you don’t see an email within 5 minutes, please check your spam folder